What Is a Customs Client Code (Customs Card)?
A Customs Client Code is the registration that allows a company to file import and export declarations with Dubai Customs under its own name. It is linked to your trade licence and Dubai Trade portal account, and every declaration, duty payment, and shipment record is tied to this code going forward. Without it, no customs broker — including us — can file a declaration on your behalf.
What Our Customs Card & Import Setup Service Covers
1. Customs Client Code Registration
We register your company with Dubai Customs using your trade licence, Emirates ID, and authorised signatory documents, obtaining your Customs Client Code from scratch for newly formed companies.
2. Dubai Trade Portal Account Setup
Your Dubai Trade account is configured and linked to your customs code, giving you (and us, as your appointed agent) the ability to file declarations, track shipments, and manage duty payments online.
3. Bank Guarantee and Deposit Coordination
Certain import activities require a bank guarantee or cash deposit registered against your customs code. We advise on the requirement for your specific trade activity and coordinate the submission.
4. First Import Shipment Handling
Once your customs code is active, we manage your first shipment from documentation through to release, making sure the account setup and declaration filing work correctly together before you're relying on it for repeat business.
5. Ongoing Account Maintenance
As your trade licence renews or your business activity changes, we update your customs registration to keep it valid and avoid a lapse that could block future shipments.
New company, first shipment on the way? Send us your trade licence on WhatsApp and we'll start your Customs Client Code registration today so you're ready before the goods arrive.
Our Customs Card Application Process
- 1Document CollectionTrade licence, Emirates ID and authorised signatory documents are gathered.
- 2Customs Code RegistrationWe register your company with Dubai Customs to obtain the client code.
- 3Dubai Trade SetupYour online portal account is activated and linked to the new code.
- 4Guarantee CoordinationAny required bank guarantee or deposit is arranged.
- 5First Shipment FilingWe file and manage your first import declaration under the new code.
Why Choose Dubai CC Agent for Customs Card Registration
- ✓New company specialists — we regularly register first-time importers with no prior customs history.
- ✓One point of contact — registration and your first shipment handled by the same team.
- ✓Dubai Trade fluency — day-to-day familiarity with the portal your business will use going forward.
- ✓No lapsed registrations — we flag renewal and update requirements before they become a problem.
Frequently Asked Questions
How long does customs client code registration take?
Registration is typically completed within a few working days once your trade licence and signatory documents are submitted.
Do I need a customs card for a one-off shipment?
Yes, any company importing or exporting through Dubai Customs needs an active client code, even for a single shipment.
Can you register the customs code and also clear my first shipment?
Yes, we handle both as one continuous process so your first shipment isn't delayed by a separate onboarding step.
What is a Dubai Trade account and do I need one?
It's the online portal used to file customs declarations and track shipments; it's set up alongside your customs code and is required to trade through Dubai Customs.
Does every import activity require a bank guarantee?
Not every activity requires one; we assess this based on your specific trade licence activity and advise accordingly.
